Property Management Reviews

Reviews from past and present landlords and tenants.

Landlord Review: Excellent service

We have known Nikita since 2019, where we rented through First National real estate as tenants. We now have our own investment property, and we knew that we wanted Nikita to manage our property as we had already seen how good she was at looking after a rental. We have currently had our property rented for 7 months now, and we have found the process of listing to be very seamless as Nikita stepped us through the process and took any stress away. We would recommend Nikita to anyone who was looking to rent out their property


 

Tenant Review: Great professional and friendly service

It has been an absolute pleasure having Nikita as our rental agent. She has been friendly, professional and accommodating. Nikita has been very helpful with proving information about the area as we moved from interstate, making us feel like valued tenants. She attends to matters promptly and makes sure the property is well maintained while keeping the interest of both the owner and tenant in mind. I would highly recommend Nikita.


 

Landlord Review: Property rental

Nikita provided an excellent professional service in setting up our new property rentals Bruny Island, with excellent communication from the first contact through the whole process with a successful leasing outcome, highly recommend.


 

Tenant Review: I used First National with my most recent rental.

Nikita was thoroughly accomodating and helpful right from the start. She was friendly and knowledgeable about the property at hand and the process' that I needed to follow. She was then most helpful and professional when going through the property condition report and following up after the fact. She has made me feel, not only confident in her personal abilities, but valued as a client/renter under her auspices. 10 stars and 1 very happy renter.

 


 

Landlord Review: Professional in managing rental properties

Nikita is very professional and handles things promptly. Whenever we have any questions, she responds quickly. When there are any issues with the rental property, Nikita informs us via email at first .


 

Landlord Review: Everything was easy

Nikita made the whole process so easy and I have been extremely happy with the service provided. My rental was leased out very quickly and everything has run smoothly since. Highly recommend using Nikita and First National Kingston as Property Managers


 

Landlord Review: Diligent people who work hard to get the right tenant.

Nikita is a goer. She puts the effort in to find a good tenant. Good communicator.npleasant to deal with. Local agent with local and knowledge.


 

Landlord Review: Professional and easy to deal with.

Nikita and her team made renting our unit very easy. She kept us informed and was very friendly, approachable and professional. I felt confident that she knew the market very well and was able to get us an excellent price and tenant very quickly.


 

Landlord Review: Above the standard

Nikita and her team are the best agents ever. They are efficient achieve top results and at all times delightful to deal with. Don’t waste your time with other agents. They are the best.


 

Tenant Review: Great so far!

Effective at getting back to me with any issues I’ve had in a timely manner


 

Tenant Review: Pleasure to deal with.

We found First National and Nikita a pleasure to deal with . Nikita helped us in a very professional manner and made looking for a house less stressful. We were very impressed with how much help they gave us during looking for a home and also helped us settle in without a hitch. We would recommend them to anyone looking for a home.


 

Landlord Review: 5 star rental agent Nikita

I highly recommend Nikita as a rental estate agent. She possesses excellent communication skills, making it easy to discuss any property management concerns. Nikita's caring nature is evident in her willingness to go above and beyond, especially when assisting with our interstate move. She consistently demonstrates responsiveness, responsibility, and reliability. With her wealth of experience and keen attention to detail, we have complete peace of mind knowing that Nikita is looking after our property. Additionally, even in a challenging market, she managed to find a suitable tenant for us quickly. Nikita's dedication and expertise truly make her an outstanding estate agent.


 

Tenant Review: Nikita is wonderful!

We have had a fantastic experience with Nikita. She was super fast and efficient, replying to emails within minutes and even on weekends. She has been super friendly and professional in all aspects of our dealings and made our transition to renting a new home so much easier. Thank you Nikita.


 

Landlord Review: Very professionally handled experience

My experience with First National real Estate Kingston has been overwhelmingly good ! they are attentive, polite, experienced & professional.


 

Landlord Review: Managing Tenancy change

The Management Team at First National Kingston managed a change of tenancy through their competent trades contacts, local knowledge of services and clear selection process. They went above and beyond by advising, recommending and following a process that took several months. It proved to be more difficult and lengthy than I had envisaged. The trades that were recommended proved invaluable and local knowledge made the difference between a timely solution or a lengthy one. I was most appreciative of the timely communication when the situation needed thorough , detailed, explanation. I can thoroughly recommend their property management services.


 

Landlord Review: For a credible really real Estate manager, choose no one other than National Real Estate Kingston

We changed real estate management agent for our property in November 2021 and we have not regret the decision for a second. The team at National real estate Kingston with Nikita Phillips being our manager has been fantastic. Nikita and her team has managed our property just like their own . Nikita has a good insight into which tenant to keep and what to do to maximise your rental income. Very knowledgeable . You can be rest assured that this agent will look after your property and keep you abreast of everything about the property. Very very reliable. I will strongly recommend National Real estate Kingston for any landlord looking for reliable and trustworthy agent.


 

Landlord Review: Great property management

Nikita has been incredibly helpful throughout the entire process of leasing my property. Information is regularly provided about the property, including inspections and clearly outlined costs.


 

Landlord Review: Excellent

Nikita was highly professional, friendly, trustworthy and helpful. Very impressed.


 

Tenant Review: Professional People and Management! We have been dealing with First National Real Estate Kingston from August 2019 and the experience has been wonderful to say the least! Keep up the good work! Nikita Phillips is a great agent!


 

Tenant Review: The best experience!
The best experience we’ve ever had with real estate agent. Nikita is a great professional, super caring and helpful. We are super happy with our first experiences with First National! Thank you!!


 

Tenant Review: Great Agency. Straight forward and very businesslike. Good communication and friendly.


 

Landlord Review: Excellent Service - very diligent
First Nation Kingston took over managing my property while I was dealing with a horror tenant. They handled that situation swiftly and fairly. They have since put fantastic tenants in the property and left me feeling very confident that my property is well looked after.


 

Tenant Review: very very good. Agency and especially Nikita was very kind to inspect and also to move into this property. She organized everything very well. Thanks.


 

Landlord Review: Very helpful. Nothing but praise for First National


 

Landlord Review: Exceptional Service. My experience with First National Kingston was of a very high standard, they were able to communicate and resolve all issues extremely well with fair outcomes for all parties involved.
I would highly recommend the team to handle more of my own real estate needs.


 

Tenant Review: Great so far. We recently starting renting through agency after renting privately. We have been very impressed with how helpful first national have been with anything that needed addressing.


 

Landlord Review: Great Agent! Nikita worked hard for us to land the perfect tenants. She is diligent and has great attention to detail. I have really enjoyed working with her. She's always got a smile on her face and very professional.


 

Landlord Review: First National supported me to find suitable tenants to stay in my home. Very much appreciated and a well deserved 5 stars! Thank you!


 

Landlord Review: Excellent professional property manager. Communication and reporting on all property matters has been second to none. We would highly recommend the team at First National Kingston to other investors who wish to have peace of mind with their property management needs. Thank you!!


 

Landlord Review: First National Kingston is an honest, reliable and professional property management agent.


 

Landlord Review: I have found Helen and her team to be professional, diligent, honest, communicative (even after hours) and knowledgeable of the Hobart market. I recommend First National in regard to selling property but also as Property Managers, Helen and her team have managed my properties and have made me feel at ease in all aspects of my dealings with them.


 

Landlord Review: I changed the agent for my rental property to First National Kingston after unsatisfactory service from a previous agent. I am very pleased to give Helen my highest recommendation. I do not live near the rental property, so it is much harder to manage the little things that always pop up. Helen has gone “above and beyond” to help me with my property. They found a great tenant, sorted out some initial issues, have kept me informed all the way and worked with me to find solutions for everything little thing! If you are thinking of changing or appointing a rental agent, you could not ask for better service and great people than First National Kingston’s team!


 

Landlord Review: I have found First National Kingston to be responsive, honest and thorough in all our dealings. There communication and focus on making sure we are aware early of any matters is excellent. I wouldn't hesitate in recommending you chat with Helen about managing your rental property.


 

Tenant Review: Wow factor experience I have no more words to explain my happiness. Cheers Mate! 


 

Landlord Review: Great service. Helen and her team manage our rental property professionally with great communication and friendliness.


 

Tenant Review: I would like to refer to you if you are thinking of either renting your property out. 


 

Tenant Review: Very helpful and professional. Great help for my first rental in Hobart after moving from the UK - Great Service!


 

Landlord Review: Easily the best agent I have dealt with. First National took over from another well known agency I had been with for many years, that agency left my property in a disgraceful state. First National have been professional and easy to deal with in both managing and selling my property. I cannot speak highly enough of this outfit, you cannot go wrong if you give them a chance.


 

Tenant Review: A Great Agency. Very good communication & made everything very easy.


Disclaimer: Some reviews have been edited for relevance purposes.